Hello

You're not talking to Apple. This is a user-to-user technical support forum. That's something you'll have to take up with your phone service provider.

isobelbentley wrote:

I sent a message to Apple today as i needed assistance & they asked me for my number and they rang me and assisted me with my problem which they solved .

Thank very much .

I have been talking to my friend on how good the service is and she has informed me that i will have to pay a very big bill on my phone for this service , which i did not know would be the case .

Could you please conform for me if this is so as it very worrying what it will cost .

Apple doesn't charge you on your phone bill. If they are going to charge you, they request a credit card.